FREQUENTLY ASKED QUESTIONS
1: Do you serve halal food?
Yes, all our meats are halal. HMC approved.
2: How far in advance do I need to book you?
If you know your event date, we always recommend you book to save your date as soon as possible. Months fill up quickly, & weekend days any time of year are especially likely to fill up. Once you have signed your contract & paid your initial deposit, your date is locked in & on our calendar.
3: Do you have one standard fixed price per head for the catering?
We do not have one fixed rate because each event is different. Our pricing is determined by venue logistics, travel, number of guests, menu choices and timings of the event.
4: Are there any other catering charges applicable, and I should budget?
Staff travel costs will apply if your chosen venue is outside London Zone 1 to 6. If your chosen venue does not have adequate kitchen facilities, an additional charge will apply to hire a satellite kitchen, calculated based on the menu and number of guests.
5: How much time do I have to make changes to my menu?
Menus must be finalised no less than 30 days before your event so that we can prepare accordingly.
5: Do you charge for children?
We charge the same price for children unless they do not require a place setting. While we appreciate that children eat less, we still need a complete place setting, crockery, cutlery, glassware, staffing, etc.
6: Do you offer food tastings?
Yes, we offer one complimentary tasting as part of the package.
For the tasting, the chefs will create a sample menu from our event catering and include some of our most popular signature dishes to provide quality assurance and an opportunity for you to customise the menu to suit your taste. We can accommodate up to four guests for the tasting, and any further guests attending will be charged £45.00 per head.
We appreciate that food is one of the essential parts of an event. Therefore it is imperative that we, as your caterers, get this perfect. We will arrange for you to sample a menu from an actual event instead of dishes explicitly created for food tasting. We provide you with a realistic and honest insight into our food quality in terms of taste and presentation. We advise that all the key decision-makers are present as further tastings are chargeable.
7: Can you detail what is included within the tableware package?
Floor-length white table linen and white linen napkins
- Starter plate, starter fork, knife & spoon,
- Main warm dinner plate, main fork, & spoon
- Dessert plate & dessert spoon
- Two glasses – red and white wine glass
- Customised Menu cards
- Table numbers or reserved signs, if required
8: Can I customise the menu in the quotation and change the dishes.
Yes. The menu in the quotation is an example menu to clarify the number of dishes in each course. You may replace any dishes from our extensive menu as long as the dishes are swapped like for like. A few items on our menu incur an additional cost, such as prawns or lamb chops—pricing available upon request.
9: Can I add additional dishes?
Yes. You may customise the menu by adding further dishes.
The average charge for each dish added is £3.00 to £4.50 Per dish per head (depending on the item).
10: Can you help with sourcing a venue?
Yes. Yes. If you are using Spice village for your catering and would like help to source the perfect venue, we would be delighted to assist with this at no additional cost. Also, if we book the venue on your behalf, we might be able to negotiate discounted rates.
11: Can you provide me with any services other than catering?
Yes. Absolutely! We can help with your décor packages (wedding stages, centrepieces, walkways etc.), DJ, Photographers, wedding cake, transport, dessert stations and almost anything else you can think of!
12: Do you charge for your event planning and event management services?
No, we do not. Our consultants will assist with your timings, floor plan, sourcing suppliers, logistics and all other details as a complimentary service. In addition, we will allocate an Event Manager who will ensure the smooth running of the day.
13: What is the Event Manager's role on the day?
An event manager expertly manages and oversees your event on the day, liaising with family members, venue staff, & other suppliers. The event manager will be present from set-up to breakdown, ensuring the occasion runs flawlessly.
14: How long is an event?
The running time of the event from guest arrival till departure is 5 hours unless specified in the contract - additional hours can be added before booking or during the planning phase.
For all catering enquires